(You may need to reset some preferences the next time you launch QuickBooks.)
Go to your user account on the Mac, open the Preferences folder inside the Library folder, locate the QuickBooks for Mac plist file, and trash it. Tip #3: Delete the QuickBooks user-level preference file Select your Mac’s hard drive and click the Repair Disk Permissions button.Open Disk Utility ( Applications > Utilities > Disk Utility).Often, simply repairing disk permissions can make things right again. Tip #2: If you still see the problem in the sample company file, try checking your disk permissions If the problems don’t occur in the sample, then your company file may have data damage. Repeat the activities that have been causing trouble in your company file. Try opening one of the sample company files that QuickBooks installed. If updating QuickBooks doesn’t fix the wonky behavior, it means version compatibility isn’t the issue. When you modernize your operating system, you should do the same with QuickBooks. Have you recently upgraded your Mac OS? That change alone can cause an older version of QuickBooks to behave differently. Tip #1: Check your version of QuickBooks for Mac and your Mac’s operating system But with a little troubleshooting, you can soon be back to the way things were. If you don’t see the data you expect or in the way you expect it, it can be a scary thing. If you have a company file of any size, QuickBooks for Mac is handling a lot of data.
